“When you’re on the phone with Mr. or Mrs. Smith, and you’re telling them it’s gonna be two or three weeks before you get out there, they don’t care about the labor shortage, they just need their stuff fixed…” said Charley Boyce, President of Paschal Air, Plumbing and Electrical. He continued, “That said, we’re a service company, we’re not necessarily a recruiting company or training company….I think we’ve learned a lot over the last year or two is we’ve tried to do it ourselves, it’s a heavy lift”.
Fortunately, Paschal decided to partner with the State of Arkansas OSD and UpSmith to rapidly find and upskill new HVAC service technicians. The result? Certified technicians, working in the field, generating revenue and keeping clients cool in under 8 weeks.
