Unlock your team's full potential with our comprehensive gamification platform. Compete turns your team into a revenue-generating, cost-saving, and efficiency-focused machine.
Driving engagement, retention, and results - without the extra work.
Pick everyday actions driving a big difference in your business. Choose what matters, from high margin SKUs to same day bookings, or tech-generated leads to higher average tickets.
Compete actively fuels friendly competition by creating multiple communication loops. We let you know who's gaining on the field and who’s about to win in real time.
Keep an eye on how your team or peers are doing in the field. Use the data to constantly reinforce learning and development.
To the winners go the spoils! Create competitions with enticing prize structures, from winner-take-all payouts to lottery-based raffles where everyone has a chance at victory. Whatever your culture demands, recognize your employees in exciting ways to create buzz and motivate the right outcomes.
UpSmith Compete transformed Schaal's operations, creating 10x+ return overall by driving improvement across service, sales, install, and CSR functions. Schaal realized substantial behavioral change in its service team, where 3-option rates increased by 14%, leading to a 14% increase in revenue per job.
High-margin SKUs fly off the shelves when quick service auto shops deploy Compete. Kwik Kar DFW saw a 20%- 250% increase in revenue YoY across six weeks of competitions, leading to a 6x return on investment and a major improvement in its performance culture.
Schaal knows what it takes to create the best possible experience for their customers across Iowa. From start to finish, they designed their process to create excellent outcomes, but historically it’s proven difficult to motivate their distributed technician teams to perform the right behaviors the right way, every time. With Compete, Schaal reinforced their processes with recognition and rewards for performance across all functions, from CSRs toservice techs, and sales teams to install crews. By partnering with UpSmith, Schaal increasedrevenue per job by 14%, leading to a more than 10x return on revenue over their programinvestment. Learn how Compete paid for itself ten-fold over two months at Schaal, leading theirteam to expand the product across every customer-facing function in their business.
Learn how Kwik Kar franchises across Dallas / Fort Worth built performance culture around optimizing revenue growth and excellent customer experiences. From rewarding technicians for offering every customer OEM-recommended add-on services to motivating friendly competitive dynamics across locations, Kwik Kar created a more efficient, thorough customer experience to drive revenue and employee engagement to record highs. After returning 6x revenue over his program investment in only six weeks, franchise owner Sean Ferguson said: “If you are trying to create a culture of winning, this is the way to do it."
Any customer facing function. Any employee that interacts with a customer can be a Compete user.
We have a 2 week onboarding period that makes sure you are setup for success day 1 of launch. We cover everything from competition frameworks, data sharing and integration, what rewards work best for your user base, and everything in between.
The short answer is yes! If you want to inject competition into your culture and juice your revenue per job, we are for you.
Yes, we want to be valuable to your business. We know what has worked for other partners, but will be as flexible as needed to fit seamlessly into your workflow.
We have competition templates for CSR/Dispatch, Service, Sales, Install, and Quick Service Auto Techs ready to go. They are all different shapes and sizes and meant to impact your bottom line in different ways.
Currently through our ServiceTitan integration and CSV uploads for other systems, but we are always exploring new integration partnerships.
For ServiceTitan users, yes.
You can, but we provide customer support throughout for no additional cost currently, so we highly recommend you take advantage of our support team.
Revenue per completed job is up 14% year over year. This is exactly what we want…UpSmith works in the background, freeing up time for our managers to focus on coaching and improving the business.
Compete creates impact not just for my bottom line...if you're a shop owner and you are trying to create a culture of winning, this is a way to do it.